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Members of the LCIA met with
the Federal Highway Administration Equal
Opportunity Specialists
recently for a tour of Lakeview and the needs of
all our residents. During this meeting
many sidewalks and cross walks were pointed out
as not up to ADA compliance. The LCIA
would like to have all of our sidewalks and
streets repaired, however we would like to
address residents who are not able to get from
their home to their desired destination first.
The LCIA also
pointed out that the conditions of our sidewalks
does not only hinder the efforts of our
residents but prohibits anyone with special
needs from moving to Lakeview.
Please
contact Page McCraine (see below) with your
complaint, submit with your complaint your
direct route that you are not able to take with
any supporting photos and documents.
City of New Orleans Grievance
Procedure under the Americans with Disabilities
Act
This Grievance Procedure is established to meet
the requirements of the Americans with
Disabilities Act. It may be used by anyone who
wishes to file a complaint alleging
discrimination on the basis of a disability in
employment practices and policies or the
provision of services, activities, programs, or
benefits by the City of New Orleans.
The complaint should be in writing and contain
information about the alleged discrimination
such as name, address, telephone number of
complaint and location, date, and description of
the problem. Alternative means of filing
complaints such as personal interviews or a tape
recording of the complaint will be made
available for persons with disabilities upon
request.
The complaint should be submitted by the
grievant and/or/ his/her designee as soon as
possible but no later than 60 calendar days
after the alleged violation to:
Page McCranie
ADA Administrator
504-658-4202 (Voice) or 504-658-2059 (TTY/All
City departments)
1300 Perdido Street, 8E07
New Orleans, Louisiana 70112
Within 15 calendar days after the receipt of the
complaint, the ADA Administrator will meet with
the complainant to discuss the complaint and the
possible resolutions. Within 15 calendar days of
the meeting, the ADA Administrator will respond
in writing, where appropriate, in a format
accessible to the complainant, such as large
print, Braille, or audio tape. The response will
explain the position of the City and offer
options for substantive resolution of the
complaint.
If the response by the ADA Administrator does
not satisfactorily resolve the issue, the
complainant and /or his/her designee may appeal
the decision of the ADA Administrator within 15
calendar days after the receipt of the response
to the Mayor or his or her designee.
Within 15 days after receipt of the appeal. The
Mayor or his or her designee will meet with the
complainant to discuss the complaint and
possible resolution. Within 15 calendar days
after the meeting the Mayor or his or her
designee will respond in writing and where
appropriate, in a format accessible to the
complainant, with a final resolution of the
complaint.
All written complaints received by the ADA
Administrator appeals to the Mayor or his or her
designee, an d responses the ADA Administrator
and Mayor or his or her designee will be kept by
the City of New Orleans for at least three
years.
You may also
contact Mr. Charles H. Tubre, Systems Advocacy
Specialist for the Advocacy Center (504)
522-2337 ext. 140 or
ctubre@advocacyla.org
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